Tenkyo Co., Ltd.
COO Keiichi Narita

We aim to be a company that is rooted in
the local community, useful to local resi-
dents, trusted and patronised for many
years to come, and strive to provide the
best
products and services, with the aim
of ‘From a small town to the world’.
In order to achieve this, we collect and
store important information from our
custom
ers, as well as information from
Tenkyo Club members when they regis
ter or apply for
campaigns, etc., and use
this information for the benefit of our
customers.
We will respond more quickly than ever
before to any opinions, requests or com
plaints
we receive from our customers.
We are also aware that there is a great
deal of personal information about our
custom
ers that we do not want leaked or
made known to anyone else.
Therefore, we are strongly aware that we
must monitor and protect the handling
of
personal information to ensure that it
does not deviate from its original pur
pose,
through training of our employees
on the handling of this very important
information
and the establishment of an
information storage system.
In order to ensure that the Personal Data
Protection Law comes into full force on 1
April 2005, we have established the fol
lowing ‘Basic Policy for the Protection of
Person
al Data’ and all Tenkyo Corpora
tion officers, employees and subcontrac
tors are united
in their efforts to imple
ment this basic policy.

1．Information protection promotion organi
sation

We have formed a promotion team and an
audit organisation to promote personal
data protection.

• 1）Education and training
  Education and training All directors,
  employees and subcontractor person-
  nel will receive the necessary educa
  tion, training, guidance and supervi
  sion
  with regard to the basic rules and
  bylaws for the protection of personal
  data
  and related laws and regulations
  established in accordance with this
  basic
  policy.
• 2）Basic principles of personal data col
  lection and provision
  The basic principles governing the
  collection, use and provision of per
  sonal
  data are as follows.


• 3）Principles for direct collection of
  personal data


• 1．Collect by lawful and fair means
  and with the consent of the person
  concerned.
• 2．When collecting the information,
  the purpose of use and provision
  shall
  be clearly stated and limited to the
  extent necessary to achieve that
  pur
  pose.
• 3．Sensitive information that is
  highly likely to infringe on the inter
  ests of
  individuals shall not be collected, except with the express consent of
  the in
  dividual, when it is collected to
  the minimum extent necessary for
  business
  purposes, or when supported
  by law.

2．Principles for outsourcing

If the processing of personal data is out
sourced, it will be done under our
strict
control.

3．Principles for using and providing per
sonal data.

The use and provision of personal data is
subject to the con
sent of the person con
cerned.

4．Methods of proper management of
personal data.

Personal information collected is kept ac
curate and up-to-date and measures are
taken to prevent unauthorised access to,
loss, destruction, alteration or leakage of
personal information.

5．Compliance with laws, regulations and in
dustry guidelines, revision of internal
regula
tions

formation, the Company complies with
laws and regulations, guidance from gov
ernment authorities and industry guide-
lines relating to personal information, and
has established internal rules for the
han
dling of personal information, which it
strives to improve on an ongoing basis.

6．Continuity and improvement

We appoint a management representa
tive for each department that handles
person
al data, and practice and comply
with the operating rules we have estab
lished. In
addition, they strive for con
tinuous improvement based on regular
audit reports.

7．Dealing with offenders.

We require clear responsibility for viola
tors of the Basic Rules for the Pro
tection of
Personal Data, etc. and business violations
in accordance with our
internal regulations
and outsourcing agreements, and may
impose penalties
and seek damages de
pending on the extent of the violation.

8．Responding to enquiries from informants.

We will endeavour to respond promptly to
any enquiries from you about the han
dling
of your personal data, to the extent that
this is reasonable in light of socially
ac
cepted norms, by appointing a dedicated
person to handle such enquiries.

【Enquiries about personal data protection.】

TEL +81-242-26-2218 (weekdays 9:00-18:00)